Frequently Asked Questions
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Still have a few more questions? No problem…read on!
Do you take insurance, and how does that work?
I accept PPO insurance as an out of network provider. What that means is you pay me directly after each session and then I submit a receipt for services (called a superbill) to your insurance for you at the end of every month. Once the claim is accepted, your insurance will mail you a check for the amount they agree to reimburse.
I submit the superbill for you as a courtesy when allowed but some plans will request that you submit it yourself. I’ll save you the hassle whenever I can!
Most PPO plans will reimburse you for some portion of the session fee (30-60%) but every plan is different so call your insurance to ask about your coverage.
Some helpful questions you can ask them:
- What is the maximum allowable rate my insurance will pay for an out-of-network provider for this code? If you’re doing individual therapy, ask about reimbursement for procedural code 90834. For couples therapy, ask about code 90847.
- Is there a deductible that has to be met before you reimburse for out-of-network therapy sessions? If so, what is it and how close am I to meeting that?
- Is there a limit to how many sessions you will reimburse for?
The other option is that you can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to save by paying for therapy with pre-tax dollars.
Wondering why I’m not in network with any insurance companies? Read my blog post on the real reasons (that nobody tells you) about why therapists don’t accept insurance.
What is the cost of working with you?
My session rates are comparable with doctoral level specialist psychologists in Los Angeles. I don’t discuss pricing until the consultation because cost is dependent on the services needed and that cannot be properly assessed until I know more about your goals and needs. Please setup a free consultation to learn more about the rates for the specific services you are seeking.
I do not offer a sliding scale due to the limited number of client hours available. However, I know that not everyone is in a place to invest in individual therapy during certain life seasons. Although nothing can replace the value of personalized one-on-one or couples therapy, I do offer opportunities to learn and engage via blogs, videos, workshops, community events, and speaking engagements.
Follow my social media pages @coupleslearn and sign up for my newsletter list for upcoming events and opportunities.
Do you offer in person sessions?
I do not offer in-person services. All sessions are completed online via a secure encrypted video chat. My clients love the convenience of being able to connect from work or from their own home where they feel most comfortable. Online sessions allow you to avoid traffic and parking and are less of a time commitment than if you had to schedule time to get to and from an office. They’re also more discreet.
Online therapy has been thoroughly researched and all the studies show it is just as effective as in person therapy. I would never practice in a way that is not effective and backed by research as I am very committed to providing the highest level of service to my clients. If you or your partner have concerns about whether online sessions are for you, my advice is to book a free 30 min consult on my website and try it for yourself. Most people are pleasantly surprised by the experience. Since it’s free, you really have nothing to lose!
Are online sessions just as good as being in person?
Yes! Online therapy is just as effective as meeting in person. All the nuances of facial expressions and body language can be seen through video just as they can in person. Many of my clients have commented that they prefer Zoom because they do not have to allocate additional time to travel to and from an office, deal with traffic, parking, etc. and they enjoy having their sessions from the convenience of their home or office.
Benefits of telehealth
Here are a few of the research-based benefits of telehealth services:
- Increased access. Approximately 123 million Americans live in an area with limited access to healthcare. Telehealth can play an important role in these communities by increasing accessibility.
- Reduced costs for clients. Nearly all research suggests that telehealth saves money when compared with traditional approaches to providing care. For clients, this often means lower transportation costs, less time missed from work, and less money spent on child care expenses.
- Same-level client care. No client outcome difference was found between telehealth appointments and face-to-face office visits across multiple studies.
- Better client experience. Telehealth eliminates the wasted time traveling and sitting in the waiting room.
All major counseling, psychology and social work associations have endorsed telemental health services. As the industry continues to progress and become more widely used by clients and practitioners, online counseling is on course to become as mainstream as face-to-face counseling. The use of online counseling has been validated by the US Federal government and most states, as illustrated by the billions of dollars dedicated to setting up and delivering telemental health services and the installment of the federal and regional offices advancing telehealth. http://www.telehealth.va.gov/, http://www.hrsa.gov/ruralhealth/about/telehealth/.
Can me and my partner connect from different places?
Yep! That is one of the many benefits of online therapy. When you book an appointment, you will receive a confirmation email with a link. Just send the link to your partner and he or she can connect by clicking the same link. All 3 of us will be in a video chat together and we all can see each other at the same time.
Do you have evening appointments?
Yes. Our last appointment is at 6pm but evening time slots are reserved for current clients only which is why you don’t see them on the schedule when booking a free consultation. Most people find they can do the 30 min consult during work hours. Then, if you become a client, you can schedule an evening appointment. If you are doing a consult for couples therapy, it is fine if you and your partner are in separate locations for the consult. You can both just click the link and we will all be in the same video chat.
Do you have weekend appointments?
We do not offer weekend sessions at this time.
What services do you provide?
Is your practice inclusive of all types of clients?
Absolutely! Same sex couples, LGBTQ individuals, non-binary individuals and couples living alternative lifestyles (i.e. polyamorous, kink, BDSM, etc.) are all are welcome.
What are the sessions like?
Does what we talk about in session remain confidential?
However, state law and professional ethics require me to maintain confidentiality except for the following situations:
* Suspected past or present abuse or neglect of children, adults, and elders to the authorities, including Child Protection and law enforcement, based on information provided by the client or collateral sources.
* If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threatened to harm another person.
How do we know if we need couples therapy?
Great question. The short answer is, if you’re considering it, you probably needed it a long time ago. Most couples wait way too long to seek help. Unfortunately, the longer you have been fighting in unproductive ways and building up resentment, the harder it is to turn things around. That doesn’t mean it’s impossible by any means but, the sooner you get help, the better chance you have of saving your relationship.
What qualifies you to do this?
I am a Licensed Clinical Psychologist which means that I have my Doctorate in Psychology (Psy.D.), have completed over 3500 hours of supervised work with clients pre-licensure, and passed both the national and state exams to get licensed as a Psychologist by the state of California. I have over 9 years of experience working with couples and individuals and many many success stories under my belt.
In California, therapists can be licensed to practice at both the Masters and Doctoral level. A Masters Degree is typically 2 years of schooling whereas Doctoral programs range in length from 5-8+ years. I have a Doctorate which means I have received the highest level of training.
Most life coaches are not regulated by a board and do not have to undergo any sort of supervision or certification process to practice. They also are not required to complete any ongoing education (which we as licensed professionals are) to ensure that they stay up to date with changes and developments in the field.
While many life coaches are wonderful, it’s important to do your due diligence when hiring someone that is not regulated by a licensing board. In reality, it’s important that you do your due diligence no matter who you are hiring!
How can therapy/coaching help me?
- Attaining a better understanding of yourself, your goals and values
- Developing skills for improving your relationships
- Finding resolution to the issues or concerns that led you to seek guidance
- Learning new ways to reframe and cope with stress and anxiety
- Managing anger, grief, depression, and other emotional pressures
- Improving communications and listening skills
- Changing old behavior patterns and developing new ones
- Discovering new ways to solve problems in your family or marriage
- Improving your self-esteem and boosting self-confidence